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TEXAS BANKING NEWS, PEOPLE AND IDEAS

  • Home
  • Texas Bankers
  • News
  • Features
  • Perspectives
  • Regulatory Actions
  • Classified Ads
  • About
  • Advertise
  • Submit News
Menu
  • Home
  • Texas Bankers
  • News
  • Features
  • Perspectives
  • Regulatory Actions
  • Classified Ads
  • About
  • Advertise
  • Submit News

TEXAS BANKING NEWS, PEOPLE AND IDEAS

News

Frost Bank Again Receives High Number of Greenwich Excellence and Best Brand Awards  

March 15, 2023

San Antonio-based Frost Bank, one of the largest banks based in Texas, received 33 Greenwich Excellence and Best Brand Awards— the highest number received nationwide for the seventh consecutive year—for providing superior service, advice and performance to small-business and middle-market banking clients. Frost Bankwas the only Texas-based bank to receive national recognition for “Overall Satisfaction” and “Likelihood to Recommend” in both the middle-market and small-business banking categories.

Coalition Greenwich, a leading research-based consulting firm serving the financial services industry, based the awards on interviews with thousands of executives across the country. This is the 18th consecutive year that Frost Bank has been recognized by Coalition Greenwich. The 33 awards Frost Bank received were nearly evenly split between the middle-market segment (16) and the small-business segment (17).

“I’m grateful to the business leaders who took the time to recognize Frost bankers’ hard work at such a high level for so many years,” says Phil Green, chairman and CEO. “Our team works every day to make people’s lives better, and that focus helps make us and our customers more successful.”

Frost received Greenwich Awards in small-business banking for:

  • Best Brand—Ease of Doing Business
  • Best Brand—Trust
  • Best Brand—Values Long-Term Relationship
  • Likelihood to Recommend (National)
  • Overall Satisfaction (National)
  • Overall Satisfaction with Relationship Manager (National)
  • Relationship Manager Proactively Provides Advice (National)
  • Industry Understanding (National)
  • Cash Management—Customer Service (National)
  • Cash Management—Ease of Product Implementation (National)
  • Cash Management—Overall Satisfaction (National)
  • Cash Management—Product Capabilities (National)
  • Cash Management—Making Commercial Payments Easier (National)
  • Cash Management Overall Satisfaction (West Region)
  • Overall Satisfaction (West Region)
  • Likelihood to Recommend (West Region)
  • Relationship Manager Proactively Provides Advice (West Region)

Frost received Greenwich Awards in middle-market banking for:

  • Best Brand—Ease of Doing Business
  • Best Brand—Trust
  • Best Brand—Values Long-Term Relationship
  • Overall Satisfaction (National)
  • Likelihood to Recommend (National)
  • Overall Satisfaction with Relationship Manager (National)
  • Relationship Manager Proactively Provides Advice (National)
  • Industry Understanding (National)
  • Cash Management—Overall Satisfaction (National)
  • Cash Management—Customer Service (National)
  • Cash Management—Product Capabilities (National)
  • Cash Management—Making Commercial Payments Easier (National)
  • Overall Satisfaction (West Region)
  • Likelihood to Recommend (West Region)
  • Relationship Manager Proactively Provides Advice (West Region)
  • Cash Management—Overall Satisfaction (West Region)

Established in 1868, Frost Bank is one of the 50 largest U.S. banks by asset size. It serves the Austin, Corpus Christi, Dallas, Fort Worth, Houston, Permian Basin, Rio Grande Valley and San Antonio regions.

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Read More >
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Bankers Digest is your source for Texas banking news and information, including bankers on the move,  bank developments across the state, industry updates, regulations and job opportunities.

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Bankers Digest’s e-newsletter is distributed three times a month. Sign up today to stay in the loop—it’s free!

Search

About

Bankers Digest is your source for Texas banking news and information, including bankers on the move,  bank developments across the state, industry updates, regulations and job opportunities. Click here to contact the editorial department.

Subscribe to Bankers Digest

Bankers Digest’s e-newsletter is distributed three times a month. Sign up today to stay in the loop—it’s free!

About

Bankers Digest is your source for Texas banking news and information, including bankers on the move,  bank developments across the state, industry updates, regulations and job opportunities. Click here to contact the editorial department.

News

Frost Bank Again Receives High Number of Greenwich Excellence and Best Brand Awards  

March 15, 2023

San Antonio-based Frost Bank, one of the largest banks based in Texas, received 33 Greenwich Excellence and Best Brand Awards— the highest number received nationwide for the seventh consecutive year—for providing superior service, advice and performance to small-business and middle-market banking clients. Frost Bankwas the only Texas-based bank to receive national recognition for “Overall Satisfaction” and “Likelihood to Recommend” in both the middle-market and small-business banking categories.

Coalition Greenwich, a leading research-based consulting firm serving the financial services industry, based the awards on interviews with thousands of executives across the country. This is the 18th consecutive year that Frost Bank has been recognized by Coalition Greenwich. The 33 awards Frost Bank received were nearly evenly split between the middle-market segment (16) and the small-business segment (17).

“I’m grateful to the business leaders who took the time to recognize Frost bankers’ hard work at such a high level for so many years,” says Phil Green, chairman and CEO. “Our team works every day to make people’s lives better, and that focus helps make us and our customers more successful.”

Frost received Greenwich Awards in small-business banking for:

  • Best Brand—Ease of Doing Business
  • Best Brand—Trust
  • Best Brand—Values Long-Term Relationship
  • Likelihood to Recommend (National)
  • Overall Satisfaction (National)
  • Overall Satisfaction with Relationship Manager (National)
  • Relationship Manager Proactively Provides Advice (National)
  • Industry Understanding (National)
  • Cash Management—Customer Service (National)
  • Cash Management—Ease of Product Implementation (National)
  • Cash Management—Overall Satisfaction (National)
  • Cash Management—Product Capabilities (National)
  • Cash Management—Making Commercial Payments Easier (National)
  • Cash Management Overall Satisfaction (West Region)
  • Overall Satisfaction (West Region)
  • Likelihood to Recommend (West Region)
  • Relationship Manager Proactively Provides Advice (West Region)

Frost received Greenwich Awards in middle-market banking for:

  • Best Brand—Ease of Doing Business
  • Best Brand—Trust
  • Best Brand—Values Long-Term Relationship
  • Overall Satisfaction (National)
  • Likelihood to Recommend (National)
  • Overall Satisfaction with Relationship Manager (National)
  • Relationship Manager Proactively Provides Advice (National)
  • Industry Understanding (National)
  • Cash Management—Overall Satisfaction (National)
  • Cash Management—Customer Service (National)
  • Cash Management—Product Capabilities (National)
  • Cash Management—Making Commercial Payments Easier (National)
  • Overall Satisfaction (West Region)
  • Likelihood to Recommend (West Region)
  • Relationship Manager Proactively Provides Advice (West Region)
  • Cash Management—Overall Satisfaction (West Region)

Established in 1868, Frost Bank is one of the 50 largest U.S. banks by asset size. It serves the Austin, Corpus Christi, Dallas, Fort Worth, Houston, Permian Basin, Rio Grande Valley and San Antonio regions.

SHARE THIS FEATURE:

Previous Mahard Joins Texas Bank and Trust as Commercial Lender in Frisco Next Cox Joins FirstBank & Trust as Vice President and Commercial Lender

MORE News

Loading...

East Texas Bancshares Proposes Merger of First NationaI Bank of Jasper and First State Bank of Livingston

Southside Bank Celebrates Completion of Lufkin Branch Remodel

Amegy Bank’s Special Purpose Credit Program a Case Study in American Bankers Association’s Campaign

Southwestern Graduate School of Banking Outlines 2023 Leadership Development Session

1 2 … 5 Next >

Subscribe to Bankers Digest

Bankers Digest’s e-newsletter is distributed three times a month. Sign up today to stay in the loop—it’s free!

Search

About

Bankers Digest is your source for Texas banking news and information, including bankers on the move,  bank developments across the state, industry updates, regulations and job opportunities. Click here to send us your bank’s news or to contact the editorial department.

Subscribe to Bankers Digest

Bankers Digest’s e-newsletter is distributed three times a month. Sign up today to stay in the loop—it’s free!

About

Bankers Digest is your source for Texas banking news and information, including bankers on the move,  bank developments across the state, industry updates, regulations and job opportunities. Click here to send us your bank’s news or to contact the editorial department.

News

Frost Bank Again Receives High Number of Greenwich Excellence and Best Brand Awards  

March 15, 2023

San Antonio-based Frost Bank, one of the largest banks based in Texas, received 33 Greenwich Excellence and Best Brand Awards— the highest number received nationwide for the seventh consecutive year—for providing superior service, advice and performance to small-business and middle-market banking clients. Frost Bankwas the only Texas-based bank to receive national recognition for “Overall Satisfaction” and “Likelihood to Recommend” in both the middle-market and small-business banking categories.

Coalition Greenwich, a leading research-based consulting firm serving the financial services industry, based the awards on interviews with thousands of executives across the country. This is the 18th consecutive year that Frost Bank has been recognized by Coalition Greenwich. The 33 awards Frost Bank received were nearly evenly split between the middle-market segment (16) and the small-business segment (17).

“I’m grateful to the business leaders who took the time to recognize Frost bankers’ hard work at such a high level for so many years,” says Phil Green, chairman and CEO. “Our team works every day to make people’s lives better, and that focus helps make us and our customers more successful.”

Frost received Greenwich Awards in small-business banking for:

  • Best Brand—Ease of Doing Business
  • Best Brand—Trust
  • Best Brand—Values Long-Term Relationship
  • Likelihood to Recommend (National)
  • Overall Satisfaction (National)
  • Overall Satisfaction with Relationship Manager (National)
  • Relationship Manager Proactively Provides Advice (National)
  • Industry Understanding (National)
  • Cash Management—Customer Service (National)
  • Cash Management—Ease of Product Implementation (National)
  • Cash Management—Overall Satisfaction (National)
  • Cash Management—Product Capabilities (National)
  • Cash Management—Making Commercial Payments Easier (National)
  • Cash Management Overall Satisfaction (West Region)
  • Overall Satisfaction (West Region)
  • Likelihood to Recommend (West Region)
  • Relationship Manager Proactively Provides Advice (West Region)

Frost received Greenwich Awards in middle-market banking for:

  • Best Brand—Ease of Doing Business
  • Best Brand—Trust
  • Best Brand—Values Long-Term Relationship
  • Overall Satisfaction (National)
  • Likelihood to Recommend (National)
  • Overall Satisfaction with Relationship Manager (National)
  • Relationship Manager Proactively Provides Advice (National)
  • Industry Understanding (National)
  • Cash Management—Overall Satisfaction (National)
  • Cash Management—Customer Service (National)
  • Cash Management—Product Capabilities (National)
  • Cash Management—Making Commercial Payments Easier (National)
  • Overall Satisfaction (West Region)
  • Likelihood to Recommend (West Region)
  • Relationship Manager Proactively Provides Advice (West Region)
  • Cash Management—Overall Satisfaction (West Region)

Established in 1868, Frost Bank is one of the 50 largest U.S. banks by asset size. It serves the Austin, Corpus Christi, Dallas, Fort Worth, Houston, Permian Basin, Rio Grande Valley and San Antonio regions.

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MORE News

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East Texas Bancshares Proposes Merger of First NationaI Bank of Jasper and First State Bank of Livingston

Southside Bank Celebrates Completion of Lufkin Branch Remodel

Amegy Bank’s Special Purpose Credit Program a Case Study in American Bankers Association’s Campaign

Southwestern Graduate School of Banking Outlines 2023 Leadership Development Session

1 2 … 5 Next >

Subscribe to Bankers Digest

Bankers Digest’s e-newsletter is distributed three times a month. Sign up today to stay in the loop—it’s free!

Search

About

Bankers Digest is your source for Texas banking news and information, including bankers on the move,  bank developments across the state, industry updates, regulations and job opportunities. Click here to send us your bank’s news or to contact the editorial department.

Subscribe to Bankers Digest

Bankers Digest’s e-newsletter is distributed three times a month. Sign up today to stay in the loop—it’s free!

About

Bankers Digest is your source for Texas banking news and information, including bankers on the move,  bank developments across the state, industry updates, regulations and job opportunities. Click here to send us your bank’s news or to contact the editorial department.

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© 2022 Bankers Digest—Published by IBAT Marketing Inc.
a SUBSIDIARY of the Independent Bankers Association of Texas

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© 2022 Bankers Digest—Published by IBAT Marketing Inc.
a SUBSIDIARY of the Independent Bankers Association of Texas

Linkedin Twitter Facebook

© 2022 Bankers Digest—
Published by IBAT Marketing Inc.,
a SUBSIDIARY of the Independent Bankers Association of Texas